{"id":7118,"date":"2026-07-22T13:34:14","date_gmt":"2026-07-22T11:34:14","guid":{"rendered":"https:\/\/www.solutat.fr\/?page_id=7118"},"modified":"2026-09-06T09:47:19","modified_gmt":"2026-09-06T07:47:19","slug":"livraison-internationale","status":"publish","type":"page","link":"https:\/\/www.solutat.fr\/en\/livraison-internationale\/","title":{"rendered":"Livraison Internationale"},"content":{"rendered":"<meta charset=\"UTF-8\">\n<meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Inter:wght@400;500;600;700;800;900&amp;display=swap\" rel=\"stylesheet\">\n<style>\n  *, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }\n\n  .cgu-wrap {\n    font-family: 'Inter', sans-serif;\n    color: #1a1a1a;\n    background: #fff;\n    line-height: 1.7;\n  }\n\n  \/* HEADER *\/\n  .cgu-header {\n    background: #fff;\n    border-bottom: 1px solid #e8e8e8;\n    padding: 52px 24px 44px;\n    position: relative;\n    overflow: hidden;\n  }\n  .cgu-header::before {\n    content: '';\n    position: absolute;\n    bottom: 0; left: 0; right: 0;\n    height: 3px;\n    background: linear-gradient(90deg, #1a1a1a 0%, rgba(26,26,26,0.15) 100%);\n  }\n  .cgu-header-inner {\n    max-width: 860px;\n    margin: 0 auto;\n    display: flex;\n    align-items: flex-start;\n    justify-content: space-between;\n    gap: 32px;\n    flex-wrap: wrap;\n  }\n  .cgu-doc-type {\n    font-size: 10px;\n    font-weight: 700;\n    letter-spacing: 3px;\n    text-transform: uppercase;\n    color: #D4980A;\n    margin-bottom: 10px;\n  }\n  .cgu-header h1 {\n    font-size: clamp(20px, 3vw, 30px);\n    font-weight: 900;\n    color: #1a1a1a;\n    line-height: 1.15;\n    margin-bottom: 6px;\n  }\n  .cgu-header-meta { font-size: 12px; color: #aaa; font-weight: 500; }\n  .cgu-header-right { display: flex; flex-direction: column; align-items: flex-end; gap: 8px; }\n  .cgu-badge {\n    background: #D4980A;\n    color: #fff;\n    font-size: 11px;\n    font-weight: 700;\n    letter-spacing: 1.5px;\n    text-transform: uppercase;\n    padding: 6px 14px;\n    border-radius: 6px;\n  }\n  .cgu-articles-count { font-size: 12px; color: #bbb; font-weight: 500; }\n\n  \/* LAYOUT *\/\n  .cgu-body {\n    max-width: 760px;\n    margin: 0 auto;\n    padding: 52px 24px 80px;\n  }\n\n  \/* ARTICLES *\/\n  .cgu-articles { display: flex; flex-direction: column; gap: 0; }\n\n  .cgu-article { padding: 32px 0; border-bottom: 1px solid #f0eeea; }\n  .cgu-article:last-child { border-bottom: none; }\n\n  .cgu-article-header { display: flex; align-items: baseline; gap: 16px; margin-bottom: 14px; }\n  .cgu-art-num { font-size: 11px; font-weight: 700; color: #D4980A; letter-spacing: 1px; flex-shrink: 0; padding-top: 2px; }\n  .cgu-article h2 { font-size: 16px; font-weight: 800; color: #1a1a1a; line-height: 1.3; }\n\n  .cgu-article p { font-size: 14px; color: #555; line-height: 1.85; margin-bottom: 10px; }\n  .cgu-article p:last-child { margin-bottom: 0; }\n\n  \/* ENCADR\u00c9S *\/\n  .cgu-note {\n    background: rgba(212,152,10,0.07); border-left: 3px solid #D4980A;\n    border-radius: 0 8px 8px 0; padding: 12px 16px;\n    font-size: 13px; color: #666; margin-top: 12px;\n    line-height: 1.65;\n  }\n  .cgu-alert {\n    background: rgba(26,26,26,0.04); border-left: 3px solid #1a1a1a;\n    border-radius: 0 8px 8px 0; padding: 12px 16px;\n    font-size: 13px; color: #555; margin-top: 12px;\n    line-height: 1.65;\n  }\n\n  \/* TABLEAU ZONES *\/\n  .cgu-table-wrap {\n    margin: 16px 0 4px;\n    border: 1px solid #e8e8e8;\n    border-radius: 10px;\n    overflow: hidden;\n  }\n  .cgu-zone-table {\n    width: 100%;\n    border-collapse: collapse;\n    font-size: 13px;\n  }\n  .cgu-zone-table thead th {\n    background: #f9f8f5;\n    color: #aaa;\n    font-size: 10px;\n    font-weight: 700;\n    letter-spacing: 1px;\n    text-transform: uppercase;\n    text-align: left;\n    padding: 12px 16px;\n    border-bottom: 1px solid #ececec;\n  }\n  .cgu-zone-table tbody td {\n    padding: 14px 16px;\n    color: #555;\n    border-bottom: 1px solid #f0eeea;\n    vertical-align: top;\n  }\n  .cgu-zone-table tbody tr:last-child td { border-bottom: none; }\n  .cgu-zone-table tbody td:first-child { font-weight: 700; color: #1a1a1a; }\n  .cgu-zone-table .cgu-tag-none {\n    display: inline-block; font-size: 11px; font-weight: 600;\n    color: #888; background: #ececec; padding: 3px 9px; border-radius: 4px;\n  }\n  .cgu-zone-table .cgu-tag-possible {\n    display: inline-block; font-size: 11px; font-weight: 700;\n    color: #D4980A; background: rgba(212,152,10,0.1); padding: 3px 9px; border-radius: 4px;\n  }\n\n  \/* FOOTER *\/\n  .cgu-footer { background: #fff; border-top: 1px solid #e8e8e8; padding: 48px 24px; text-align: center; }\n  .cgu-footer-inner { max-width: 600px; margin: 0 auto; }\n  .cgu-footer p { font-size: 13px; color: #999; line-height: 1.7; margin-bottom: 8px; }\n  .cgu-footer p:last-child { margin-bottom: 0; }\n  .cgu-footer strong { color: #555; font-weight: 600; }\n  .cgu-footer-divider { width: 36px; height: 2px; background: rgba(212,152,10,0.4); margin: 20px auto; border-radius: 2px; }\n<\/style>\n\n<div class=\"cgu-wrap\">\n\n  <header class=\"cgu-header\">\n    <div class=\"cgu-header-inner\">\n      <div>\n        <p class=\"cgu-doc-type\">Information livraison<\/p>\n        <h1>Livraison internationale : frais douaniers et taxes<\/h1>\n        <p class=\"cgu-header-meta\">Solutat \u2014 Last updated: September 2026<\/p>\n      <\/div>\n      <div class=\"cgu-header-right\">\n        <span class=\"cgu-badge\">Info<\/span>\n        <span class=\"cgu-articles-count\">4 sections<\/span>\n      <\/div>\n    <\/div>\n  <\/header>\n\n  <div class=\"cgu-body\">\n    <div class=\"cgu-articles\">\n\n      <div class=\"cgu-article\" id=\"section1\">\n        <div class=\"cgu-article-header\"><span class=\"cgu-art-num\">01<\/span><h2>Pourquoi ces frais existent<\/h2><\/div>\n        <p>Lorsqu&rsquo;un objet franchit une fronti\u00e8re douani\u00e8re, il peut \u00eatre soumis \u00e0 des droits de douane, taxes d&rsquo;importation ou frais de dossier appliqu\u00e9s par le transporteur, selon le pays de destination, le pays d&rsquo;exp\u00e9dition, la nature et la valeur du produit ainsi que les r\u00e8gles applicables au moment de l&rsquo;importation. Ces frais sont distincts du prix de l&rsquo;objet et des frais de service factur\u00e9s par Solutat.<\/p>\n      <\/div>\n\n      <div class=\"cgu-article\" id=\"section2\">\n        <div class=\"cgu-article-header\"><span class=\"cgu-art-num\">02<\/span><h2>Qui les paie, et quand<\/h2><\/div>\n        <p>Sauf indication contraire lors de la transaction ou disposition l\u00e9gale imp\u00e9rative applicable, les droits de douane, taxes d&rsquo;importation et frais de d\u00e9douanement \u00e9ventuellement exigibles dans le pays de destination restent \u00e0 la charge de l&rsquo;acheteur. Ils peuvent \u00eatre r\u00e9clam\u00e9s avant, pendant ou apr\u00e8s la livraison par les autorit\u00e9s comp\u00e9tentes ou par le transporteur. Solutat ne fixe pas ces montants et ne peut pas en garantir le montant \u00e0 l&rsquo;avance.<\/p>\n      <\/div>\n\n      <div class=\"cgu-article\" id=\"section3\">\n        <div class=\"cgu-article-header\"><span class=\"cgu-art-num\">03<\/span><h2>De quoi \u00e7a d\u00e9pend<\/h2><\/div>\n        <p>Le montant et la nature de ces frais varient notamment selon le pays d&rsquo;exp\u00e9dition et de destination, la nature et l&rsquo;origine du produit, sa valeur d\u00e9clar\u00e9e et le transporteur utilis\u00e9. Les r\u00e8gles pouvant \u00e9voluer, le tableau ci-dessous constitue uniquement une information g\u00e9n\u00e9rale et ne remplace pas les r\u00e8gles douani\u00e8res et fiscales applicables \u00e0 la transaction.<\/p>\n\n        <div class=\"cgu-table-wrap\">\n          <table class=\"cgu-zone-table\">\n            <thead>\n              <tr>\n                <th>Zone de livraison<\/th>\n                <th>Frais de douane<\/th>\n                <th>TVA \/ taxes locales<\/th>\n                <th>Frais de dossier transporteur<\/th>\n              <\/tr>\n            <\/thead>\n            <tbody>\n              <tr>\n                <td>Union europ\u00e9enne<br><span style=\"font-weight:400;color:#888;font-size:12px;\">Belgique, Luxembourg, Allemagne, Espagne, Italie, Pays-Bas, Portugal, Danemark, R\u00e9publique tch\u00e8que<\/span><\/td>\n                <td><span class=\"cgu-tag-none\">Non applicable<\/span><\/td>\n                <td><span class=\"cgu-tag-none\">Pas de taxe d&rsquo;importation li\u00e9e au franchissement d&rsquo;une fronti\u00e8re douani\u00e8re UE<\/span><\/td>\n                <td><span class=\"cgu-tag-none\">Pas de d\u00e9douanement en principe<\/span><\/td>\n              <\/tr>\n              <tr>\n                <td>Switzerland<\/td>\n                <td><span class=\"cgu-tag-possible\">Possible<\/span><\/td>\n                <td><span class=\"cgu-tag-possible\">Possible<\/span><\/td>\n                <td><span class=\"cgu-tag-possible\">Possible<\/span><\/td>\n              <\/tr>\n              <tr>\n                <td>Canada<\/td>\n                <td><span class=\"cgu-tag-possible\">Possible<\/span><\/td>\n                <td><span class=\"cgu-tag-possible\">Possible<\/span><\/td>\n                <td><span class=\"cgu-tag-possible\">Possible<\/span><\/td>\n              <\/tr>\n              <tr>\n                <td>\u00c9tats-Unis<\/td>\n                <td><span class=\"cgu-tag-possible\">Possible<\/span><\/td>\n                <td><span class=\"cgu-tag-possible\">Possible<\/span><\/td>\n                <td><span class=\"cgu-tag-possible\">Possible<\/span><\/td>\n              <\/tr>\n            <\/tbody>\n          <\/table>\n        <\/div>\n        <div class=\"cgu-note\">Ce tableau donne une indication g\u00e9n\u00e9rale. Au sein du territoire douanier de l&rsquo;Union europ\u00e9enne, les marchandises circulent en principe sans droits de douane entre \u00c9tats membres. Des r\u00e8gles particuli\u00e8res peuvent toutefois s&rsquo;appliquer \u00e0 certains territoires ou produits. Pour les exp\u00e9ditions impliquant un pays ou territoire hors de l&rsquo;Union europ\u00e9enne, des droits, taxes et frais de d\u00e9douanement peuvent s&rsquo;appliquer selon la r\u00e9glementation en vigueur. Solutat ne garantit ni leur absence ni leur montant.<\/div>\n      <\/div>\n\n      <div class=\"cgu-article\" id=\"section4\">\n        <div class=\"cgu-article-header\"><span class=\"cgu-art-num\">04<\/span><h2>Ce que \u00e7a signifie pour toi<\/h2><\/div>\n        <p>Avant de valider une commande internationale, l&rsquo;acheteur est invit\u00e9 \u00e0 v\u00e9rifier les r\u00e8gles douani\u00e8res et fiscales applicables dans le pays ou territoire de destination, ainsi que les \u00e9ventuels frais factur\u00e9s par le transporteur. Le paiement de frais suppl\u00e9mentaires exig\u00e9s \u00e0 l&rsquo;importation ne constitue pas, \u00e0 lui seul, un motif de litige ou de remboursement aupr\u00e8s de Solutat lorsque ces frais r\u00e9sultent de la r\u00e9glementation ou du transporteur.<\/p>\n        <div class=\"cgu-alert\">En cas de refus du colis ou de non-paiement de droits, taxes ou frais d&rsquo;importation \u00e0 la charge de l&rsquo;acheteur, les cons\u00e9quences \u00e9ventuelles sur la livraison, le retour du colis et les frais associ\u00e9s restent \u00e0 la charge de l&rsquo;acheteur, sous r\u00e9serve des dispositions l\u00e9gales imp\u00e9ratives applicables.<\/div>\n      <\/div>\n\n    <\/div>\n  <\/div>\n\n  <footer class=\"cgu-footer\">\n    <div class=\"cgu-footer-inner\">\n      <p><strong>Solution<\/strong> \u2014 Livraison internationale<\/p>\n      <div class=\"cgu-footer-divider\"><\/div>\n      <p>Ces informations sont donn\u00e9es \u00e0 titre indicatif et sont susceptibles d&rsquo;\u00e9voluer selon la r\u00e9glementation en vigueur.<\/p>\n      <p>For any questions: <strong>contact@solutat.fr<\/strong><\/p>\n    <\/div>\n  <\/footer>\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Information livraison Livraison internationale : frais douaniers et taxes Solutat \u2014 Derni\u00e8re mise \u00e0 jour : Septembre 2026 Info 4 sections 01 Pourquoi ces frais existent Lorsqu&rsquo;un objet franchit une fronti\u00e8re douani\u00e8re, il peut \u00eatre soumis \u00e0 des droits de douane, taxes d&rsquo;importation ou frais de dossier appliqu\u00e9s par le transporteur, selon le pays de&hellip;<\/p>","protected":false},"author":25,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7118","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.solutat.fr\/en\/wp-json\/wp\/v2\/pages\/7118","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.solutat.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.solutat.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.solutat.fr\/en\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/www.solutat.fr\/en\/wp-json\/wp\/v2\/comments?post=7118"}],"version-history":[{"count":3,"href":"https:\/\/www.solutat.fr\/en\/wp-json\/wp\/v2\/pages\/7118\/revisions"}],"predecessor-version":[{"id":7512,"href":"https:\/\/www.solutat.fr\/en\/wp-json\/wp\/v2\/pages\/7118\/revisions\/7512"}],"wp:attachment":[{"href":"https:\/\/www.solutat.fr\/en\/wp-json\/wp\/v2\/media?parent=7118"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}